CallMonkey Credit

CallMonkey Credit create an order and pay order in CallMonkey

What you should know

  • You can pay with credit card
  • You receive an email when your CallMonkey Credit becomes lower then € 10,-.
  • You can ask for a refund of your CallMonkey Credit within 14 days from its purchase, but only if you haven’t used it and you live in the EU.

Create an order

Click on the yellow amount field or the hamburger menu icon Three dots menu icon in CallMonkey and select ‘Buy credit’.

Credit hamburger menu buy credit in CallMonkey

small-number-1-callmonkey Fill in your billing address

CallMonkey Credit billing address in CallMonkey

 small-number-2-callmonkey Add your VAT ID (EU)

The Country code and VAT ID (Value Added Tax ID) number appears if you are placing a business order for a business in the European Union that has a current VAT ID. For all other orders it will not appear.

VAT ID in CallMonkey

The Country code is automatically generated based on the selected country. Do not enter your country code as part of the VAT ID.

VAT will not be applied if you proceed with an order when VAT ID verification is successful.

To check the validity of your VAT ID, you may use the VIES (VAT Information Exchange System) web site at http://ec.europa.eu/taxation_customs/vies/?locale=en.

small-number-3-callmonkey Fill in an amount and click on ‘Create an order’.

CallMonkey Credit fill in Amount in CallMonkey

The order has been created.

CallMonkey Credit order preview in CallMonkey

Click on ‘Save’ to pay the order. Click on ‘Cancel’ if you want to pay later.

An email will be send with the with the order as .pdf  in the attachment.

small-number-4-callmonkey Fill in you credentials and click on ‘Pay’.

CallMonkey Credit credit card details in CallMonkey

A pop up appears when the payment was successful.

CallMonkey Credit pop up payment sucess in CallMonkey

An email will be send with the with the invoice in the attachment.


The corresponding order will be removed after the invoice has been paid.

Pay later

Click on the yellow amount field or the hamburger menu icon Three dots menu icon in CallMonkey and select ‘Buy credit’.

Credit hamburger menu buy credit in CallMonkey

Click on the ‘Orders’ tab and on the green button ‘Pay’.

CallMonkey Credit order overview page in CallMonkey

The payment screens opens. Go to ‘Pay order‘ and follow the steps.

Download invoice

Click on the yellow amount field or the hamburger menu icon Three dots menu icon in CallMonkey and select ‘Buy credit’.

Credit hamburger menu buy credit in CallMonkey

Click on the tab ‘Purchases’. Click on the download icon Icon downloaden in CallMonkey to download the invoice.

CallMonkey Credit download invoice in CallMonkey

Next steps

Was this article helpful?
 Yes No

What can we do to improve an articles like this?

To use CAPTCHA, you need Really Simple CAPTCHA plugin installed.

  • Bel ons

    020 - 7470001